Terms and Conditions

In store.ergobrass.com you can pay all your purchases easily with the PayPal. We are using SSL certificated system so the ordering system is safe. The information our system collect during the ordering process will never be given to third party.


ERGObrass Ltd Jouko Antere Fågelsångintie 14, 04130 SIPOO FINLAND phone int +358-40-525 02 42. All ERGObrass supports are designed and manufactured in Finland. ERGObone and ERGObrass are registered trademarks of ERGObrass Ltd.

The product will be delivered via air mail or currier shipping companies.

The time of shipping is usually 1-2 weeks, max 4 weeks.

Money back guarantee:

– There is a full money back guarantee for the ERGObrass supports –

If you are not satisfied with your ERGObrass product and if the product is not damaged, you can return it within 30 days and we will return your money for the product. So you can experiment with the ERGObrass support long enough as it might take a couple of weeks to get accustomed with the device and to learn all of its benefits.

All payments must be done in advance with the PayPal. Within European Union it is possible to pay per an EU bank transfer. Please email me to info@ergobrass.com and I will give you instructions for this.

Larger orders:

if you wish to order larger quantities of ERGObrass supports for a brass band, music school etc, please contact us and we will make you an offer.

Other terms:

ERGObrass Ltd is not responsible for any damage caused by the ERGObone being attached to the instrument in any other way than recommended in the instructions supplied with the product, or if the ERGObone has been used or transported in any other way than mentioned in the instruction manual.